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Rule 7.3. Direct contact with prospective clients.
(a) A lawyer shall not by in-person contact or other
real-time communication solicit professional employment from a prospective
client with whom the lawyer has no family relationship, prior or current
professional relationship, or close personal friendship, when a significant
motive for the lawyer's doing so is the lawyer's pecuniary gain. AReal-time
communication@ means in-person, telephonic, electronic, radio, wire,
wireless or other similar communication directed to a specific recipient
and characterized by the immediacy and interactivity of response between
individuals, such as that provided through standard telephone connections
and Internet Achat rooms.@
(b) A lawyer may not solicit professional employment
from a prospective client by any communication directed to a specific
recipient concerning a specific cause of action under the following
circumstances:
(1) The person has made known to the lawyer a desire
not to receive communications from the lawyer; or
(2) The communication involves coercion, duress or
harassment.
(c) Every written communication from a lawyer soliciting
professional employment from a prospective client and with whom the
lawyer has no family relationship, prior or current professional relationship,
or close personal friendship, shall prominently include the words AAdvertising
Material@ on the outside envelope, if any, and at the beginning of the
communication. For the purposes of this subsection, Awritten communication@
does not include advertisement through public media, including but not
limited to a telephone directory, legal directory, newspaper or other
periodical, outdoor advertising, radio or television.
COMMENT
There is a potential for abuse inherent in direct in-person
or other real-time communication by a lawyer with a prospective client
known to need legal services. These forms of solicitation by a lawyer
of a prospective client subject the lay person to the private importuning
of a trained advocate in a direct interpersonal encounter. The prospective
client, who may already feel overwhelmed by the circumstances giving
rise to the need for legal services, may find it difficult to evaluate
fully all available alternatives with reasoned judgment and appropriate
self-interest in the face of the lawyer=s presence and insistence upon
being retained immediately. The situation is fraught with the possibility
of undue influence, intimidation and overreaching, particularly where
the physical, emotional or mental state of the prospective client is
such that the prospective client could not exercise reasonable judgment
in employing a lawyer. This potential for abuse inherent in direct in-person
and other real-time solicitation of prospective clients justifies its
prohibition, particularly since lawyer advertising permitted under Rule
7.2 offers alternative means of conveying necessary information to those
who may be in need of legal services.
The use of general advertising and written and recorded
communications to transmit information from lawyer to prospective client,
rather than direct in-person communications, will help to ensure that
the information flows cleanly as well as freely. The contents of advertisements
and communications permitted under Rule 7.2 are required to be recorded
so that they cannot be disputed and may be shared with others who know
the lawyer. This potential for informal review is itself likely to help
guard against statements and claims that might constitute false or misleading
communications in violation of Rule 7.1. The contents of direct in-person
communications between a lawyer and a prospective client can be disputed
and may not be subject to third-party scrutiny. Consequently, they are
much more likely to approach (and occasionally cross) the dividing line
between accurate representations and those that are false or misleading.
There is far less likelihood that a lawyer would engage
in abusive practices against an individual with whom the lawyer has
a family relationship, prior or current professional relationship or
close personal friendship, or where the lawyer is motivated by considerations
other than the lawyer=s pecuniary gain. Although not easily defined,
a close personal friendship should be a mutually acknowledged friendship.
Consequently, the general prohibition in Rule 7.3(a) and the requirements
of Rule 7.3(c) are not applicable in these situations.
Rule 7.3(a) is not intended to prohibit a lawyer from
participating in constitutionally protected activities of public or
charitable legal service organizations or bona fide political, social,
civic, fraternal, employee or trade organizations whose purposes include
providing or recommending legal services to its members or beneficiaries.
Also, a lawyer may solicit professional employment by written, recorded
or other electronic communication to persons not known to need legal
services of the kind provided by the lawyer in a particular matter but
who are so situated that they might in general find such services useful.
But even permitted forms of solicitation can be abused.
Any solicitation that contains information which is false or misleading
within the meaning of Rule 7.1, involves coercion, duress or harassment
within the meaning of Rule 7.3(b)(2), or involves contact with a prospective
client who has made known to the lawyer a desire not to be solicited
by the lawyer within the meaning of Rule 7.3(b)(1) is prohibited.
The requirement in Rule 7.3 that certain communications
be marked AAdvertising Material@ does not apply to communications sent
in response to requests of prospective clients or their representatives.
General announcements by lawyers, including changes in personnel or
office location, do not constitute communications soliciting professional
employment from a client known to be in need of legal services within
the meaning of this Rule.
Although the requirement to place the words AAdvertising
Material@ on written communication from a lawyer soliciting employment
from a prospective client may not ensure the accuracy and reliability
of the contents, it puts the prospective client on notice of the nature
of the communication. Lawyer solicitations in public media that regularly
contain advertisements do not need the AAdvertising Material@ notice
because persons who view or hear such media usually recognize the nature
of the communications.
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