The information provided using this on-line Request for Assistance form will be submitted to the Utah State Bar’s Office of Professional Conduct (OPC) for investigation, and where appropriate, referral to the Utah State Bar’s Consumer Assistance Program (CAP). CAP is designed to help clients resolve problems they have with their attorneys that may not rise to the level of a violation of the Rules of Professional Conduct.
If your case is referred to CAP, the CAP Attorney will review the information provided and contact you to more fully discuss the problem.
The CAP attorney cannot give you legal advice.
The goal of this program is to facilitate resolution of problems with an attorney. The CAP Attorney often communicates with the attorney by letter, explains the concerns, and requests that the attorney resolves the issue. After the matter is concluded the CAP file is closed and the contents are destroyed.
If the information provided implicates possible rule violations by an attorney, the matter will be investigated by an OPC attorney. You will typically receive notice of this initiation of an investigation within two weeks of your submission. For more detailed information regarding the disciplinary process, the applicable rules, and the stages of the investigation,